Support services are always our highest priority. We
are very confident on the quality of our products and support services. You can download
all our products for evaluation with no expiration dates, and we provide support services
to both licensed and evaluation users (licensed users will be given higher priority).
You can evaluate our products until you are completely satisfied.
Documentation
All ChartDirector software distributions include complete documentation that you can read
on your computer. You may also read he documentation online from our
library page.
ChartDirector Forum
The
ChartDirector Forum
is hosted by Advanced Software Engineering for providing technical support, knowledge
base, FAQs and announcements.
The forum is opened to public. If you need any technical support, please feel free to search
the forums to check if there is already an answer to your question, or post to the support
forum for technical support. Our support staff receive automatic emails for all postings to
the forum and will response promptly.
Direct Support
To obtain support services directly from Advanced Software Engineering, please email to
support@advsofteng.net, and we will response
promptly. Please include the version, programming language and operating system that you
are using in the email.